Privacy Policy

How MellinTech collects, uses, and protects information shared with us.

Effective: January 1, 2026 · Last updated: August 18, 2026

MellinTech (“MellinTech”, “we”, “us”) provides IT implementation services to multi-site organizations. This policy explains what information we collect through mellintech.com, why we collect it, and what control you have over it. It applies to this website. Information we process on behalf of a client under a services agreement is governed by that agreement rather than this policy.

Information We Collect

Information you give us. When you complete the contact form, email, or call us, we receive your name, work email address, phone number, the size of your organization, and whatever project detail you choose to share.
Documents you send us. Drawings, equipment lists, site schedules, and similar material submitted for the purpose of scoping work.
Technical information. Standard server log data such as IP address, browser type, referring page, and timestamps, collected automatically when you visit.
Analytics. If analytics or advertising cookies are in use on this site, they are disclosed in our cookie notice and may be declined without losing access to the site's content.

We do not ask for, and request that you do not send, protected health information or patient data through this website.

How We Use Information

To respond to your enquiry and prepare a scope, schedule, or quotation.
To deliver, manage, and support services you have engaged us for.
To send occasional operational or service-related communications. Marketing email, if any, always includes an unsubscribe link.
To maintain the security, integrity, and performance of our systems.
To meet legal, tax, insurance, and contractual obligations.

We do not sell personal information, and we do not use enquiry details for purposes unrelated to the reason you contacted us.

When We Share Information

We share information only where it is necessary, and only with parties bound to protect it:

Service providers that host our website, email, CRM, and project systems.
Field technicians, subcontractors, and suppliers engaged to deliver your project, limited to what the work requires.
Professional advisers such as legal, accounting, and insurance providers.
Authorities where disclosure is required by law or necessary to protect our rights, our people, or the public.

Security and Retention

We apply access controls, encryption in transit, vendor review, and staff training to protect the information we hold. No method of transmission or storage is perfectly secure, but we take these obligations seriously and act quickly when something needs attention.

We keep enquiry information for as long as needed to respond and to maintain a record of the relationship, and project records for the period required by our contracts, insurers, and applicable law. When information is no longer required it is deleted or securely destroyed.

Your Choices and Rights

You may ask us to confirm what information we hold about you, correct it, delete it, or stop using it for marketing. Depending on where you live, you may have additional statutory rights. To make a request, email info@mellintech.com or call 877‑580‑5008. We will respond within the timeframe required by applicable law and may need to verify your identity first.

Children's Privacy and Changes

This website is not directed to children and we do not knowingly collect information from them. If this policy changes materially we will update the effective date above and, where appropriate, notify affected clients directly.

Contact Us

Questions about this policy? Email info@mellintech.com or call 877‑580‑5008.